TightGate-Pro

Dediziertes Remote-Controlled Browser System
zum Schutz vor Gefahren aus dem Internet

Automatisch generierter Auszug aus dem Administrationshandbuch

Datum: 11.04.2019

Herausgeber:

m-privacy GmbH

Technische Redaktion

Werner-Voß-Damm 62

12101 Berlin

Fon: +49 30 243423-34

support@m-privacy.de

www.help.m-privacy.de

Allgemeine Hinweise zu diesem Handbuch

Alle Materialien und Ausführungen wurden mit Sorgfalt erarbeitet und zusammengestellt. Den­noch sind Fehler nicht auszuschließen. Die m-privacy GmbH übernimmt keine Haftung für Schäden, die aus Unrichtigkeit einzelner Angaben entstehen.

Im Sinne einer raschen Orientierung und zur Vermeidung von Sicherheitsrisiken werden besonders wichtige Aspekte durch wiederkehrende Stichworte gekennzeichnet. Diese sind:

Hinweis
Unter diesem Stichwort werden nützliche Details zur rationellen Verwendung von TightGate-Pro er­läutert.

Achtung
Unter diesem Stichwort erfolgen Hinweise zur Problemvermeidung bzw. zur Vorbeugung von Betriebs­störungen bei TightGate-Pro.

Warnung
Unter diesem Stichwort erfolgen Hinweise auf mögliche Fehler bei der Konfiguration und Verwendung von TightGate-Pro, die weitreichende Sicherheitsrisiken bergen oder zu schwerwiegenden Betriebs­störungen führen können.

Inhaltsverzeichnis

Renaming user IDs to TightGate-Pro

These instructions describe the procedure for the automated renaming of user IDs in TightGate-Pro using a CSV file provided by the customer. Please note that the automated renaming works for all login types of TightGate-Pro user administration, with the exception of User administration with access data (user name and password).

Creation of the CSV list

The CSV file serves as the basis for the renaming and must fulfil the following requirements:

File extension: .csv

No table header (no headings)

Field separator: Semicolon (;)

No special characters or spaces. Allowed are only lower case letters (a-z), numbers (0-9) or the underscore _

Column definition

Column	Contents	Notes
1	New user name	No umlauts, special characters or spaces
2	Old username	No umlauts, special characters or spaces

A CSV file could therefore look like this:

newname;oldname

Import / change / delete a CSV file

In order for the import to take place, the CSV list with the user names to be renamed must be created externally and copied into the transfer directory of the user config transfer directory at TightGate-Pro.

CSV import

The initial import of a CSV list is performed by importing the created CSV list. The CSV list must already be in the administrator's transfer directory config then it can be imported as maint can be imported.

Login as user maint

Navigate to: User administration → Import renaming list

Select and import the previously uploaded CSV file

The system confirms a successful import

Change CSV

A CSV list is changed by overwriting the existing list with a new CSV file. This must be created in advance and copied to the transfer directory of config transfer directory.

Login as user maint

Navigate to: User administration → Import renaming list

Select and import the new CSV file previously uploaded

The system confirms a successful import

The new list completely replaces the previous list

The import of a new list overwrites the previous list without a backup.

Delete CSV

A CSV list is deleted by overwriting the existing list with a new empty CSV file. This must be created in advance and copied to the transfer directory of config transfer directory.

Login as user maint

Navigate to: User administration → Import renaming list

Select and import the empty previously uploaded CSV file

The system confirms a successful import

Delete the list: By importing an empty CSV file, the existing list can be overwritten and thus emptied.

All changes take effect immediately after the import on individual systems as well as in the cluster.

Customisation of the TightGate client

To ensure that the renaming also takes effect on the TightGate client, the content of the folder %APPDATA%\vnc must be deleted.

This is how the renaming works

The renaming takes place automatically the next time the affected user logs on.

The first time you log in with the new user name the system checks the list and if there is a match, the old user name is automatically renamed to the new user name, including the transfer of the associated data.

If the new user already exists because he/she logged in before the list was imported or has already been renamed from the list, the entry is ignored. the entry is ignored and no changes are made.

If the user administration of TightGate-Pro is carried out via Active Directory, please check whether the clear names are also retrieved from TightGate-Pro when logging in. clear names are also retrieved from the AD when logging in. If the function is activated, the new clear name is also retrieved from the AD when the user is renamed. If the function is deactivated, only the user ID will be renamed, but the clear name will be retained.

Summary

The renaming is based on a CSV file maintained by the customer and is carried out via the user maint user in TightGate-Pro. The change is made automatically at the next login, provided the conditions are met.